Volume 60, Issue 1 p. 145-155
Long Papers

Audit Team Communication and Risk in Trustworthy Digital Repository Certification

Rebecca D. Frank

Corresponding Author

Rebecca D. Frank

University of Tennessee, USA

Einstein Center Digital Future, Germany

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Jessica Wylie

Jessica Wylie

University of Tennessee, USA

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First published: 22 October 2023

ABSTRACT

This paper aims to investigate the Trustworthy Repositories Audit & Certification (TRAC) process by examining the communication practices and risk communication dynamics among auditors during the audit. Through an in-depth, qualitative analysis of the audit process and the interactions between auditors, this paper provides valuable insights into the importance of diverse backgrounds, effective communication, and consensus building in the assessment of TRAC checklist requirements. Furthermore, the paper highlights potential areas of improvement within the audit process, addressing concerns related to disagreements, reliance on leadership, and the comprehensiveness of risk identification and communication.